. Whitefields Surgery provides medical services for the geographical area written in the practice information leaflet, copies of which are available from Whitefields Surgery, Hunsbury Hill Road, Camphill, Northampton NN4 9UW, telephone number 01604 760171. A full list of our services appears below in Class 3 of the Publication Scheme.
2.2 Who are we?
Details of the General Practice Organisational structure and key personnel are outlined in the practice information leaflet, available free of charge from Whitefields Surgery, Hunsbury Hill Road, Camphill, Northampton NN4 9UW, telephone number 01604 760171. This includes the full name of each partner and whether they are full or part time, senior managers and senior health professionals employed by the practice e.g. practice nurses. The practice leaflet also contains information about staff employed by Northamptonshire Primary Care Trust (PCT) but attached to the practice. For fuller details of these staff please consult the PCT’s Publication Scheme.
This practice adheres to the national Primary Medical Services contract and the partners are independent contractors who as a practice have a contract with Northamptonshire Primary Care Trust to provide primary care services for registered patients of the practice.
Some information will be withheld, including personal, confidential information about individuals, which is protected by the Data Protection Act.
2.3 Our Services.
Our services are outlined in the practice information leaflet available from Whitefields Surgery Reception or can be downloaded from our website (being updated). This explains the range of services we provide ourselves or together with other agencies. Some services may involve information sharing (e.g. child protection conferences) with other agencies and our policy on data protection and the protocols are available from the Whitefields Surgery.
The surgery hours of opening are set out in the practice information leaflet and the surgery can be contacted by telephoning (01604) 760171 or by Fax on (01604) 708528. The practice information leaflet explains arrangements for out of hours cover and emergencies. The partners consult in English; interpreters can be arranged and need to be booked in advance via the Primary Care Trust or by contacting reception.
All doctors can be consulted about any problem that lies within the practice remit. For particular problems you may be advised to see a particular doctor after the initial consultation.
Dr J Williams, a salaried GP working within the practice has a special interest in Diabetes and is the Surgery Caldecott lead.
2.4 How we spend public money
This sets out how we obtain our NHS funding. See part 3 for the link to the statement of Fees and Allowances payable for medical practitioners in England.
The GPs at Whitefields Surgery receive money from Northampton PCT according to its contract (as per class 2 above) in exchange for NHS services provided to patients.
The total income received from the NHS before expenses including staff costs in 2008/9 was £……………..The sum identified for spending on NHS drugs prescribed by the Whitefields Surgery for 2008/9 was £
There may be circumstances where material cannot be released because it is confidential or commercial information or the appropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the practice’s affairs.
2.5 Complaints
A copy of the complaints policy for the practice is available at the Whitefields Surgery; Dana Ball is the person to whom a complaint should be made in writing in the first instance.
2.6 Regular publications and Information for the Public
Our policies are available from Whitefields Surgery (please write in) those marked with a £ attract a fee.
· Disciplinary Policy and Grievance procedure
· Confidentiality Policy
· Zero Tolerance Policy in respect of difficult patients
· Health and Safety Policy
· Policy and procedure on reporting of accidents, injuries, disease and dangerous occurrences £
· Fire Safety Policy £
· Manual handling Policy £
· Infection Control Policy £
· Policy on harassment, bullying and/or discrimination at work £
· Policy on dealing with alcohol, drug and other substance abuse within the workplace £
· Policy on stress management £
· Policy on data protection and security £
· Policy on financial responsibility, prevention of fraud £
· Policy on confidentiality £
· Policy for telephone access £
· Repeat Prescription Policy
· Practice IT security policy £
· Practice Chaperone Policy for intimate examinations £
· Practice Carers Policy
Information leaflets relating to the clinical services and health services that we provide for patients and the public are freely available at the surgery reception or can be downloaded from our website at …..(being updated)
Some of this information is of a personal and confidential nature and will be excluded as will any other confidential material. Material relating to the health and safety of specific individuals, as to law enforcement or criminal or regulatory enforcement issues may also be excluded from publication. There may be circumstances where material cannot be released because the appropriate office designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of public affairs.
2.7 This publication scheme
The Freedom of Information Act does not change the right of patients to protection of their patient confidentiality in accordance with Article 8 of the Human Rights Convention, the Data Protection Act and at common law. Maintaining the right to patient confidentiality continues to be an important commitment on our part. To help us with this the Primary Care Trust has appointed someone who is called a Caldicott Guardian, and who has responsibility to ensure the protection of patient confidentiality.
The Caldicott Guardian responsible for the Whitefields Surgery is: Dr. J Williams, Whitefields Surgery, Hunsbury Hill Road, Camphill, Northampton, NN4 9UW
The Caldicott Guardian oversees the governance of access to patient identifiable information for all general practices in the Northampton Primary Care Trust.
Under Section 19 of the Freedom of Information Act 2000 (there is a link to the Act in Section 3 below), each General Practitioner has a legal duty to adopt and maintain a publication scheme for the publication of the information held. The purpose of the Act is to promote greater openness by public authorities, which includes General Practitioners. From 2005 it also obliges the General Practice to respond to requests about the information that they hold and is recorded in any form and it will create a right of access to that information. These rights are subject to some exemptions that the General Practice has to take into account before deciding what information can be released. This combined Publication Scheme will help you to find all the information that General Practitioners in the Whitefields Surgery publish.
This combined Publication Scheme aims to make as much information about Whitefields Surgery available as possible, on a continuous basis. We will continue to add to the information here proactively and regularly. Whenever we make changes to any of the information above, we will ensure that the Publication Scheme reflects these changes.
3. Useful Resources
Web Sites:
www.informationcommisioner.gov.uk